Frequently Asked Questions

Everything you need to know about your FairyGlen shopping experience.

How long does shipping take for FairyGlen orders?

Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic or international return.

How do I ensure I select the correct size?

Each product page features a detailed size guide tailored to that specific garment. We recommend measuring yourself and comparing it to our chart for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are FairyGlen garments ethically produced?

Yes, we prioritize ethical manufacturing. Our partner factories adhere to strict fair-labor standards and we use sustainable materials whenever possible to minimize our environmental footprint.

Do you ship internationally?

Yes, FairyGlen ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.